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Values and Principles

These are the values and behaviours that underpin our collaborative relationships with all parents, carers and young people. They were identified by parents through “listening events”. These values and behaviours are embedded in the “Terms of Reference” of the SEND Improvement Board that is overseeing the SEND Improvement Programme and are all also in the “Terms of Reference” for all of the workstreams driving the improvement work - further information about these can be found here.

  • Child/ family-centred
  • Trustworthiness
  • Treat all partners as equal
  • Honesty
  • Mutual respect
  • Compassion and empathy for the ‘lived experience’
  • Development of mutual understanding
  • Actively listen
  • Open communication
  • Involve
  • Solution-focused
  • Working together/ team work
  • Personalise
  • Non-judgemental