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Support for Parents/Carers

This is a time of uncertainty and a lot of children and young people will be feeling anxious and worried about what is going on. This is a normal response to the situation and below we offer some advice about what adults can do to help and support children and young people.

There is a lot of information becoming available - this is great but may also be confusing, so we have pulled together some advice and some of our favourite links in to one place. We hope this will be helpful - click here to download information.

Autism Team due to Covid19 we are not currently working from the office if parents/ carers want support, advice or have an queries  email us on . The team will continue support any families/ carers and young people during this challenging time.

Ethnic Diversity Servicecoronavirus information in other languages - click here to download more information.

Let’s not forget the EAL (English as an Additional Language) parents / carers - click here to download more information

MindEd (for families)
For parents and carers who would like advice about parenting, family life and caring for the mental and emotional wellbeing of children and young people.  Whether you want advice on keeping yourself strong, building confidence or tips on talking to a child or teenager, MindEd can help. 

MindEd (for professionals)

Offering free online training on a range of mental health and wellbeing topics.


The NHS website has a really helpful section on understanding and coping with anxiety; go to:

A free British Sign Language interpreter service for the NHS 111 number is available, go to:


The Mind website also has lots of really useful resources, including:

The Five Ways to Wellbeing are evidence-based steps for improving your mental health and wellbeing.  Trying to incorporate these five things into your daily life can help boost your mood.  Think about your week and try to work out how you can fit each of these activities into your day.

The five steps are:

1.         Connect with other people

Admittedly more difficult at the moment, but good relationships are really important for your mental wellbeing.  They can:

  • help you to build a sense of belonging and self-worth
  • give you an opportunity to share positive experiences
  • provide emotional support and allow you to support others

Think about how you can still connect with people during the pandemic and perhaps use technology more creatively to stay in touch. 

2. Be physically active

Being active is not only great for your physical health and fitness. Evidence also shows it can also improve your mental wellbeing by:

  • Raising your self-esteem
  • helping you to set goals or challenges and achieve them
  • causing chemical changes in your brain which can help to positively change your mood

Social distancing / self-isolating might mean you can’t get to your usual exercise class – but you can still exercise at home and if you aren’t self-isolating, you can still get outside into the fresh air. 

3. Learn new skills

Research shows that learning new skills can also improve your mental wellbeing by:

  • boosting self-confidence and raising self-esteem
  • helping you to build a sense of purpose
  • helping you to connect with others

Even if you feel like you do not have enough time, or you may not need to learn new things, there are lots of different ways to bring learning into your life.  Now might be a great opportunity to try out something new – use the internet to learn some new skills and try out a DIY project, or something creative at home. 

4. Give to others

Research suggests that acts of giving and kindness can help improve your mental wellbeing by:

  • creating positive feelings and a sense of reward
  • giving you a feeling of purpose and self-worth
  • helping you connect with other people

It could be small acts of kindness towards other people, or larger ones like volunteering in your local community.  At the moment, think about how you can support other people who may not be able to get outside and may need help with shopping, for example.  Take time to call people and ask how they are, when shopping, get extra food for local foodbanks. 

5. Pay attention to the present moment (mindfulness)

Paying more attention to the present moment can improve your mental wellbeing. This includes your thoughts and feelings, your body and the world around you.

Some people call this awareness "mindfulness". Mindfulness can help you enjoy life more and understand yourself better. It can positively change the way you feel about life and how you approach challenges.

Read more about mindfulness, including steps you can take to be more mindful in your everyday life.

For more resources on the Five Ways to Wellbeing, go to:


For more information about services in Stockport, visit the Local Offer website and search for the ‘Looking after your mental wellbeing’ section.

The Healthy Stockport website also has lots of information about ways of keeping yourself healthy, safe and well.  Go to 

Headspace app — free for everyone — called Weathering the storm. It includes meditations, sleep, and movement exercises to help you out, however you’re feeling. It’s our small way of helping you find some space and kindness for yourself and those around you.


Call 116 123 

Family Action

Telephone: 0808 802 6666

Text message: 07537 404 282

The FamilyLine service supports people who are dealing with family pressures in a new and innovative way by using a network of volunteers from across the country to support family members over the age of 18 through telephone calls, email, web chat and text message.

Family Lives (previously Parentline)

Call: 0808 800 2222

Family Lives offers a confidential and free helpline service for families in England and Wales (previously known as Parentline). for emotional support, information, advice and guidance on any aspect of parenting and family life. The helpline service is open 9am – 9pm, Monday to Friday and 10am – 3pm Saturday and Sunday.


Single Parent Helpline: 0808 802 0925

One Parent Families/Gingerbread is the leading national charity working to help lone parents and their children.

Grandparents Plus

Call: 0300 123 7015

Grandparents Plus is the only national charity (England and Wales) dedicated to supporting kinship carers - grandparents and other relatives raising children who aren't able to live with their parents.

TPA Updated Service in response to COVID -19

In response to the developing situation with COVID– 19 The Prevention Alliance have made some changes to the way we are working to protect both the people we work with, as well as our staff.

Service – WellChild

In response to the COVID-19 pandemic and WellChild's recognition of some of the challenges vulnerable children and their families may be facing, we are offering a Direct Response Service to try and help you get the things you

In response to families requests for help with getting access to some vital services and supplies;

  • Access to food delivery service
  • Prescription collection
  • Delivery of Personal Protective Equipment for your care team (including handwash, alcohol gel, gloves, aprons, surgical masks and eye protection)
  • Scrub style uniforms for care staff

We intend to try and help as many families as possible who care for children and young people with long term serious health needs and/or disabilities. We have made partnership agreements with suppliers and will aim to make more as we progress, we will also try to assist where families are suffering financial hardship in accessing vital supplies.

Families can self-refer or can be referred, using the form on our website.

Supplied by Sensory Support Service

Young adults and adults with sight loss-COVID 19 independent living:

SENSE: accessible coronavirus information for all